Privacy Policy

“We are a passionate team of clinicians,
technologists, and advocates with lived experience.”

– neuroHealth Team

Effective Date: November 19, 2024

At neuroTree, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.neurotree.io. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to improve the functionality of our website and provide better services to our users. The types of information we collect include:

1.1 Personal Data

When you engage with our website by filling out forms, subscribing to newsletters, or registering for an account, we may collect the following personal information:

• Name
• Email address
• Mailing address (if applicable)
• Any other details you voluntarily provide

1.2 Usage Data

To better understand how our users interact with the website, we collect:

• Your IP address
• Browser type and version
• Pages visited and the duration of each visit
• Device information (e.g., operating system and screen resolution)
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our website. These cookies help us:

• Remember your preferences
• Analyze site traffic
• Provide a more personalized browsing experience

You can control your cookie preferences through your browser settings. However, some features of the website may not function properly without cookies.

2. How We Use Your Information

The information we collect serves several purposes, including:

1. Operating and maintaining our website and services.
2. Enhancing user experience by personalizing the content and layout of the site.
3. Understanding website analytics to optimize functionality.
4. Responding to inquiries, providing customer support, and processing requests.
5. Sending updates, newsletters, and promotional materials (with your consent).
6. Complying with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties in the following situations:

1. Service Providers: We may share your information with vendors or service providers who assist us in operating the website or delivering our services (e.g., hosting providers, analytics tools).
2. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from authorities.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy. Usage data may be retained for a shorter period unless it is used to strengthen the security or improve the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to your personal data and ask us to correct any inaccuracies.
• Deletion: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
• Objection and Restriction: You can object to our processing of your personal data or request that we restrict certain processing activities.
• Data Portability: You can request a copy of your data in a commonly used format.

To exercise your rights, please contact us at admin@neurotree.io.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these external sites before providing your personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: admin@neurotree.io
• Mailing Address: neuroTree, 530 S Lake Ave, #149, Pasadena, CA 91101

Thank you for trusting neuroTree. Your privacy and security are our priorities.